Privacy Policy
Last updated: July 9, 2026
This policy explains what information DPalm Digital collects, how it's used, and the choices you have — including how text messaging (SMS) consent works and how to opt out at any time.
1. Who We Are
DPalm Digital ("we," "us," or "our") is a digital marketing and web design business based in Lancaster County, Pennsylvania, serving clients remotely nationwide. You can reach us at [email protected] or (570) 361-9737.
2. Information We Collect
We collect information you voluntarily provide when you:
- Fill out a contact or project inquiry form on our website (such as your name, email address, phone number, business name, and details about your project)
- Book a call through our scheduling calendar
- Email, call, or text us directly
We also collect limited technical information automatically (such as browser type, device, and pages visited) to help us understand how our website is used and to keep it secure.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide the services you request
- Schedule and confirm appointments and calls
- Send you communications you have consented to receive, including text messages
- Improve our website and services
- Comply with legal obligations
4. SMS / Text Messaging & Consent
How you opt in: You consent to receive conversational and informational text messages from DPalm Digital related to your inquiry, appointments, and services (for example, replies to your questions, appointment confirmations and reminders, and project updates) in any of the following ways: (1) by initiating a text message conversation with us at (570) 361-9737; (2) by providing your mobile number and giving verbal consent to receive texts during a phone call or consultation with us; or (3) where offered, by providing your number and checking an SMS consent box on one of our website forms.
Message frequency varies based on your interaction with us. Message and data rates may apply.
Opting out: You can opt out at any time by replying STOP to any message. After you send STOP, we will confirm your unsubscribe status and no further messages will be sent. For assistance, reply HELP or contact us at [email protected] or (570) 361-9737.
Consent is not a condition of purchase. You can use our services without agreeing to receive text messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
5. How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate our business (such as our website, form, scheduling, and messaging platform providers), and only as needed to deliver our services. These providers are bound to use your information solely on our behalf. We may also disclose information if required by law.
6. Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information, and we retain it only as long as needed to serve you, operate our business, and meet legal requirements.
7. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected]. You can opt out of text messages by replying STOP and out of emails by using the unsubscribe link in any marketing email.
8. Children's Privacy
Our website and services are intended for business audiences and are not directed to children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent version. Continued use of our website after changes means you accept the updated policy.
10. Contact Us
Questions about this policy? Email [email protected] or call/text (570) 361-9737.